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FREE SHIPPING

For all prepaid Orders

DELIVERY ON TIME

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Frequently Asked Questions

Find answers to common questions about our products and services

Yes, COD is available on most serviceable pincodes. Shipping charges for COD orders are taken in advance.

Orders can be cancelled before confirmation and before dispatch. Once shipped, cancellation is not possible.

We do not offer returns. However, exchanges are available in case of damaged, wrong, or size-related issues, as per our policy.

Yes, a parcel opening video is mandatory for any exchange request. Without it, exchanges cannot be processed.

Once the exchanged product is received and inspected, the replacement is dispatched within 3 business days.

Standard delivery usually takes 5–7 business days, depending on your location.

Yes, shipping is free on all prepaid orders. COD orders require advance payment of shipping charges.

Tracking details are shared once the order is dispatched, allowing you to monitor your shipment.

Delays may occur due to address issues, non-serviceable pincodes, courier limitations, weather conditions, or stock availability.

If your order is lost or arrives damaged, please contact us within 3 days of delivery for assistance.